Barramundi Group — Car Dealer in Winnellie

Reviews of Barramundi Group

• Austin

  Added 2016.09.29

  There are truthfully some good, hardworking people at Barramundi Group. Unfortunately, there are also people there who tarnish their name and reputation, with their lies and inconsideration. These people can be described as "snakes".
• Isaiah

  Added 2016.08.20

  2 - We were told by the same salesperson that when we bring our car in for a service, we would receive a loan vehicle. A friend of mine bought a car from Hyundai recently and she has received loan vehicles when putting her car in for servicing, which is great. When we bought our car in for a service, we discovered that this isn't true, the consultant told us that we could hire a car from them, or take the courtesy shuttle bus. The consultant then told us that hiring a car from elsewhere (Thrifty Rentals) would actually be cheaper than hiring a car from them.
• Sarah

  Added 2016.05.06

  My partner and I bought a brand new car from Barramundi Group almost two years ago, a Kia. It's a great car, but in all honesty, our salesperson outright lied to our faces, twice. I would give the man's name, but I will hold off.
• Owen

  Added 2016.04.11

  When we bought our car in for a recent service, we bought in the broken jack and showed the consultant. The "gentleman" behind the services counter had a good chuckle when he heard/saw our predicament. After I said to him "I'm glad you find this funny", he quickly fell quiet. My partner and I found that incredibly rude.
• Colin

  Added 2016.03.06

  Thanks for everything.
• Isabella

  Added 2016.03.04

  1 - Our salesperson told us that he could guarantee a minimum of two thousand dollars on my partner's car for trade in value, regardless of the faults that he knew of. In the end, they told us they could only give us one hundred dollars (the car had issues with radiator and air conditioning, which our salesperson knew of, but being told he could "guarantee" that to us? Full of it). This information was given to us after we had signed all the paperwork and contracts. When we confronted our salesperson about this, he essentially turned into a broken record, repeating over and over "Well, you're getting a great, brand new car". No apology, no reasoning, just set to repeat.
• Isabella

  Added 2015.12.15

  Worst service ever encountered. Do not use them unless you have too. The service staff have no idea
• Julian

  Added 2015.11.09

  This has happened on at least 4 occasions - one major fault required a wait of 6 weeks for the replacement part.
• Benjamin

  Added 2015.07.23

  Michael is very professional; customer oriented and gave up proper information about everything. We had few queries about the care after we bought it and Michael was more than happy to assist us.
• Ethan

  Added 2015.04.03

  Trailer lights stopped working on my touareg on the way back from a camping trip, tried another trailer also not working. Short on time so i asked them to look at it. they charged my 150 and sold me a trailer plug converter for 250 that I didn't need. Spoke to the alleged technician he said the fault was with my trailers. Spent some time on the car the next weekend to find out it was a blown fuse!! customer service offered a refund next time i went in. Went in to replace airbag connection. no record of refund commitment or of the phone call from customer service!!
• Alexander

  Added 2015.03.14

  We've also had an issue recently involving the car's jack. A few weeks ago, our car had a flight tire. I used the jack and tools provided, removed the flat tire, began to put on the new. The jack broke on me. Luckily, I was not injured. I went into the nearby service station, borrowed a jack from them and was able to complete the tire change.
• Sophia

  Added 2015.03.10

  Amazing customer service by Michael Yutuc! What an amazing person he is. We bought a brand new Kia Cerato Sports a month ago and were assisted by Michael Yutuc.
• Sarah

  Added 2015.01.28

  Lied to by our salesperson on two separate occasions, all so he could secure the sale. We signed the paper work and contracts because we were not only buying a good new car, but he promised us two things that sweetened the deal, and they turned out to be lies.
• Luke

  Added 2014.12.26

  Absolutely hopeless. I have had a Great Wall X200 wagon for nearly 2 years now and without fail when something on it breaks and requires replacement, Barrumundi Motors will not have a spare in stock.
• Kyle

  Added 2014.07.28

  I am really happy to choose Kia and Barramundi group for their amazing service. We will be definitely recommending it to all our friends. Finally, Michael is an asset to the company.
• Sebastian

  Added 2014.07.27

  For your own sake, do not buy a Great Wall through this mob, apart from the fact they are an unreliable vehicle, the back up service by Barramundi Group is non existent.
• Ryan

  Added 2014.03.05

  Pathetic on Spare Parts. I was told before hand they are bad in this area. Took them 7 weeks to get a part I was told would be 2-3. Got different stories depending on who I spoke to. Save yourself time and money, buy direct from overseas yourself.